Advance or booking payments confirm your slot, research, planning, diagnostics, design time, or development allocation. Once work has started, the advance is generally non-refundable.

Payments made for custom website design, web development, mobile app development, software customization, UI design, integrations, debugging, or consulting are not refundable once the assigned work has begun. If a project is paused or stopped after partial completion, charges will be calculated based on the completed work, time spent, and any purchased resources.

Domain registration, hosting plans, SSL certificates, paid plugins, app store fees, cloud services, APIs, themes, licenses, spare parts, and any third-party subscriptions purchased for your project are non-refundable once ordered or activated.

Inspection charges, on-site visits, pickup charges, diagnostic work, software installation, chip-level work, data handling effort, and replacement parts are non-refundable after the service has been performed or the component has been purchased. Physical part warranties, if any, depend on supplier terms.

Any completed milestone that has been reviewed, approved, delivered, or deployed is non-refundable. This includes completed pages, approved layouts, finished modules, repaired hardware, configured software, or any finalized implementation stage.

Refunds do not apply for delays caused by third-party outages, hosting problems, app store review time, government restrictions, supplier delays, shipping issues, force majeure events, or missing client responses, files, approvals, and credentials.

If you choose to cancel a project after confirming it, you must notify us in writing. Any refundable amount, if approved, will be adjusted after deducting completed work, consultation time, purchased items, payment gateway deductions, taxes, and committed third-party costs.

If you believe you were charged twice or paid the wrong amount by mistake, contact us promptly with proof of payment. Verified duplicate payments will be reviewed and, where applicable, refunded to the original payment source within a reasonable processing period.

Approved refunds are processed using a suitable payment method based on the original transaction and bank or platform rules. Processing times may vary depending on the payment channel.

We always prefer resolving billing concerns through direct communication first. Before raising a charge dispute, please contact us so we can review the project history, payment status, and delivery records.

The clearest way to avoid billing issues is to keep scope, milestone approvals, and communication documented from the start of the project.